Replacing a failing disk

By randall

S.M.A.R.T. giving warnings

http://manpages.songshu.org/manpages/lenny/en/man8/smartctl.8.html

lately I've been receiving S.M.A.R.T. warnings by mail about one of the disks in a RAID10 array,
the mails came in pairs like below.

SMART error (CurrentPendingSector) detected on host: host
This email was generated by the smartd daemon running on:

   host name: host
  DNS domain: cipar.net
  NIS domain: (none)

The following warning/error was logged by the smartd daemon:

Device: /dev/sde, 1 Currently unreadable (pending) sectors

For details see host's SYSLOG (default: /var/log/syslog).

You can also use the smartctl utility for further investigation.
The original email about this issue was sent at Fri Feb 20 20:30:43 2009 CET
Another email message will be sent in 24 hours if the problem persists.
SMART error (OfflineUncorrectableSector) detected on host: host

this email was generated by the smartd daemon running on:

   host name: host
  DNS domain: cipar.net
  NIS domain: (none)

The following warning/error was logged by the smartd daemon:

Device: /dev/sde, 1 Offline uncorrectable sectors

For details see host's SYSLOG (default: /var/log/syslog).

You can also use the smartctl utility for further investigation.
The original email about this issue was sent at Fri Feb 20 20:30:44 2009 CET
Another email message will be sent in 24 hours if the problem persists.

Issuing

smartctl -a /dev/sde

gave me the following summary by the smartmontools

smartctl version 5.38 [x86_64-unknown-linux-gnu] Copyright (C) 2002-8 Bruce Allen
Home page is http://smartmontools.sourceforge.net/

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Barracuda 7200.11
Device Model:     ST3500320AS
Serial Number:    5QM056TH
Firmware Version: SD04
User Capacity:    500,107,862,016 bytes
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   7
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Sun Mar  8 11:00:53 2009 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82)    Offline data collection activity
                   was completed without error.
                   Auto Offline Data Collection: Enabled.
Self-test execution status:      ( 113)    The previous self-test completed having
                   the read element of the test failed.
Total time to complete Offline
data collection:          ( 634) seconds.
Offline data collection
capabilities:              (0x7b) SMART execute Offline immediate.
                   Auto Offline data collection on/off support.
                   Suspend Offline collection upon new
                   command.
                   Offline surface scan supported.
                   Self-test supported.
                   Conveyance Self-test supported.
                   Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                   power-saving mode.
                   Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                   General Purpose Logging supported.
Short self-test routine
recommended polling time:      (   1) minutes.
Extended self-test routine
recommended polling time:      ( 106) minutes.
Conveyance self-test routine
recommended polling time:      (   2) minutes.
SCT capabilities:            (0x003b)    SCT Status supported.
                   SCT Feature Control supported.
                   SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
 1 Raw_Read_Error_Rate     0x000f   114   099   006    Pre-fail  Always       -       132023209
 3 Spin_Up_Time            0x0003   093   092   000    Pre-fail  Always       -       0
 4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       159
 5 Reallocated_Sector_Ct   0x0033   100   100   036    Pre-fail  Always       -       35
 7 Seek_Error_Rate         0x000f   074   060   030    Pre-fail  Always       -       21613621419
 9 Power_On_Hours          0x0032   089   089   000    Old_age   Always       -       9858
10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
12 Power_Cycle_Count       0x0032   100   037   020    Old_age   Always       -       159
184 Unknown_Attribute       0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   082   082   000    Old_age   Always       -       18
188 Unknown_Attribute       0x0032   100   098   000    Old_age   Always       -       4295032838
189 High_Fly_Writes         0x003a   001   001   000    Old_age   Always       -       344
190 Airflow_Temperature_Cel 0x0022   071   048   045    Old_age   Always       -       29 (Lifetime Min/Max 27/31)
194 Temperature_Celsius     0x0022   029   052   000    Old_age   Always       -       29 (0 21 0 0)
195 Hardware_ECC_Recovered  0x001a   028   021   000    Old_age   Always       -       132023209
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       1
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       1
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0

SMART Error Log Version: 1
ATA Error Count: 18 (device log contains only the most recent five errors)
   CR = Command Register [HEX]
   FR = Features Register [HEX]
   SC = Sector Count Register [HEX]
   SN = Sector Number Register [HEX]
   CL = Cylinder Low Register [HEX]
   CH = Cylinder High Register [HEX]
   DH = Device/Head Register [HEX]
   DC = Device Command Register [HEX]
   ER = Error register [HEX]
   ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 18 occurred at disk power-on lifetime: 9008 hours (375 days + 8 hours)
 When the command that caused the error occurred, the device was active or idle.

 After command completion occurred, registers were:
 ER ST SC SN CL CH DH
 -- -- -- -- -- -- --
 40 51 00 4b 10 95 00

 Commands leading to the command that caused the error were:
 CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
 -- -- -- -- -- -- -- --  ----------------  --------------------
 60 00 80 9f 0e 95 40 00  17d+17:02:58.471  READ FPDMA QUEUED
 ec 00 00 00 00 00 a0 00  17d+17:02:58.471  IDENTIFY DEVICE
 2f 00 01 10 00 00 a0 00  17d+17:02:58.348  READ LOG EXT
 60 00 80 9f 0e 95 40 00  17d+17:02:56.547  READ FPDMA QUEUED
 ec 00 00 00 00 00 a0 00  17d+17:02:56.546  IDENTIFY DEVICE

Error 17 occurred at disk power-on lifetime: 9008 hours (375 days + 8 hours)
 When the command that caused the error occurred, the device was active or idle.

 After command completion occurred, registers were:
 ER ST SC SN CL CH DH
 -- -- -- -- -- -- --
 40 51 00 4b 10 95 00

 Commands leading to the command that caused the error were:
 CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
 -- -- -- -- -- -- -- --  ----------------  --------------------
 60 00 80 9f 0e 95 40 00  17d+17:02:56.547  READ FPDMA QUEUED
 ec 00 00 00 00 00 a0 00  17d+17:02:56.546  IDENTIFY DEVICE
 2f 00 01 10 00 00 a0 00  17d+17:02:56.441  READ LOG EXT
 60 00 80 9f 0e 95 40 00  17d+17:02:54.640  READ FPDMA QUEUED
 ec 00 00 00 00 00 a0 00  17d+17:02:54.639  IDENTIFY DEVICE

Error 16 occurred at disk power-on lifetime: 9008 hours (375 days + 8 hours)
 When the command that caused the error occurred, the device was active or idle.

 After command completion occurred, registers were:
 ER ST SC SN CL CH DH
 -- -- -- -- -- -- --
 40 51 00 4b 10 95 00

 Commands leading to the command that caused the error were:
 CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
 -- -- -- -- -- -- -- --  ----------------  --------------------
 60 00 80 9f 0e 95 40 00  17d+17:02:54.640  READ FPDMA QUEUED
 ec 00 00 00 00 00 a0 00  17d+17:02:54.639  IDENTIFY DEVICE
 2f 00 01 10 00 00 a0 00  17d+17:02:54.534  READ LOG EXT
 60 00 80 9f 0e 95 40 00  17d+17:02:52.707  READ FPDMA QUEUED
 ec 00 00 00 00 00 a0 00  17d+17:02:52.707  IDENTIFY DEVICE

Error 15 occurred at disk power-on lifetime: 9008 hours (375 days + 8 hours)
 When the command that caused the error occurred, the device was active or idle.

 After command completion occurred, registers were:
 ER ST SC SN CL CH DH
 -- -- -- -- -- -- --
 40 51 00 4b 10 95 00

 Commands leading to the command that caused the error were:
 CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
 -- -- -- -- -- -- -- --  ----------------  --------------------
 60 00 80 9f 0e 95 40 00  17d+17:02:52.707  READ FPDMA QUEUED
 ec 00 00 00 00 00 a0 00  17d+17:02:52.707  IDENTIFY DEVICE
 2f 00 01 10 00 00 a0 00  17d+17:02:52.585  READ LOG EXT
 60 00 80 9f 0e 95 40 00  17d+17:02:50.792  READ FPDMA QUEUED
 ec 00 00 00 00 00 a0 00  17d+17:02:50.791  IDENTIFY DEVICE

Error 14 occurred at disk power-on lifetime: 9008 hours (375 days + 8 hours)
 When the command that caused the error occurred, the device was active or idle.

 After command completion occurred, registers were:
 ER ST SC SN CL CH DH
 -- -- -- -- -- -- --
 40 51 00 4b 10 95 00

 Commands leading to the command that caused the error were:
 CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
 -- -- -- -- -- -- -- --  ----------------  --------------------
 60 00 80 9f 0e 95 40 00  17d+17:02:50.792  READ FPDMA QUEUED
 ec 00 00 00 00 00 a0 00  17d+17:02:50.791  IDENTIFY DEVICE
 2f 00 01 10 00 00 a0 00  17d+17:02:50.677  READ LOG EXT
 60 00 80 9f 0e 95 40 00  17d+17:02:48.845  READ FPDMA QUEUED
 60 00 00 9f 0a 95 40 00  17d+17:02:48.845  READ FPDMA QUEUED

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed: read failure       10%      9849         917923767
# 2  Extended offline    Completed without error       00%      9685         -
# 3  Extended offline    Completed without error       00%      9594         -
# 4  Extended offline    Completed: read failure       90%      9512         9769035
# 5  Extended offline    Completed: read failure       90%      9344         9769035
# 6  Extended offline    Completed: read failure       90%      9176         9769035
# 7  Extended offline    Completed: read failure       90%      9008         9769035
# 8  Extended offline    Completed without error       00%      8842         -
# 9  Extended offline    Completed without error       00%      8674         -
#10  Extended offline    Completed: read failure       40%      8505         675183097
#11  Extended offline    Completed: read failure       40%      8342         675183097
#12  Extended offline    Completed: read failure       40%      8170         675183097
#13  Extended offline    Completed: read failure       40%      8002         675183097
#14  Extended offline    Completed without error       00%      7835         -
#15  Extended offline    Completed without error       00%      7673         -
#16  Extended offline    Completed without error       00%      7503         -
#17  Extended offline    Completed without error       00%      7333         -
#18  Extended offline    Completed without error       00%      7165         -
#19  Extended offline    Completed without error       00%      6997         -
#20  Extended offline    Completed without error       00%      6833         -
#21  Extended offline    Completed without error       00%      6660         -

SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
   1        0        0  Not_testing
   2        0        0  Not_testing
   3        0        0  Not_testing
   4        0        0  Not_testing
   5        0        0  Not_testing
Selective self-test flags (0x0):
 After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Actually i wasn't sure on how to read this but a quick e-mail to the debian-user mailinglist
returned the following advice.


G'Day.

> > smartctl --all /dev/sde
> > gives me the following, i've been trying to google this but some sources say
> > replace the disk at once or don't wory, its harmless. Anybody can shed some
> > light?

> >  5 Reallocated_Sector_Ct   0x0033   100   100   036    Pre-fail  Always
> >   -       35

This one above indicates that you drive is developing bad sectors. All
drives come with 'spare' sectors that can be remapped to the usable
space if ine or more becomes bad. Your drive has reallocated 35 bad
sectors and is most likely out of spares. Regardless the drive is
failing and must be replaced. In addition to that the data that was
stored on those 35 previously bad sectors is most likely irretrievably
lost. I hope that your raid setup has saved you from this data
corruption.

> > Num  Test_Description    Status                  Remaining  LifeTime(hours)
> >  LBA_of_first_error
> > # 1  Extended offline    Completed: read failure       10%      9849
> > 917923767

...

> > #13  Extended offline    Completed: read failure       40%      8002
> > 675183097

Your disc has been steadily failing for the last ~1800 hours.
Buy a replacement and swap it out asap.

Adrian

OK, seems like clear advice so i'd better take it,
actually i already ordered the new disk since smart gave me the first warning so its time to do some replacing.

Making an extra backup

http://manpages.songshu.org/manpages/lenny/en/man1/rsync.1.html

Before doing anything i decided to do the manual backup routine.

I have all my services and important data in a VServer set up on one big LVM partition
so we stop the VServers first.

/etc/init.d/util-vserver stop

And then make a LVM snapshot.

http://manpages.songshu.org/manpages/lenny/en/man8/lvm.8.html

lvcreate -L592M -s -n backup /dev/vg/VSERVERS

Normally you can start the VServers again at this point and then continue making the backup,
but since this is a failing disk replacement and its sunday anyway i decided not too to risk any loss of data
in case something did go wrong and accept the downtime.

First we mount the snapshot to a physical location.
In this case the location is as follows.

mkdir /mnt/backup

And then mount it.

mount /dev/vg/backup /mnt/backup

As said this is not my usual rotating backup, so i could have used copy but I always use Rsync anyway.

rsync -av /mnt/backup /BACKUP/backup

The /BACKUP location is on another seperate raid1 array on the same box,
you could of course do it to another machine over the network,
but since i have huge amounts of data this simply goes faster

After Rsync has done its job we can unmount the LVM snapshot.

umount /mnt/backup

And then remove the snapshot alltogether.

lvremove /dev/vg/backup

Remove the disk from the array

Now we have a fresh backup lets remove the disk from the array.
The array looks as follows, note this is a raid10 + a raid1 array on the same box so 6 disks in total.
lets have a look with

cat /proc/mdstat

the result looks like this.

Personalities : [raid1] [raid10]
md3 : active raid10 sdc6[0] sdd6[3] sdf6[2] sde6[1]
      966020096 blocks 256K chunks 2 far-copies [4/4] [UUUU]

md2 : active raid10 sdc5[0] sdf5[3] sde5[2] sdd5[1]
      979712 blocks 64K chunks 2 near-copies [4/4] [UUUU]

md1 : active raid10 sdc3[0] sdf3[3] sde3[2] sdd3[1]
      9574528 blocks 64K chunks 2 near-copies [4/4] [UUUU]

md0 : active raid1 sdc1[0] sdd1[3] sde1[2] sdf1[1]
      96256 blocks [4/4] [UUUU]

md4 : active raid1 sda1[0] sdb1[1]
      976759936 blocks [2/2] [UU]

unused devices: <none>

The disk /dev/sde is used in ”/boot md0” ”/root md1” “swap md2” and the big ”/VSERVERS md3” partition.

We need to remove it from every md device and it takes 2 steps per device.
First we set it to fail

mdadm --fail /dev/md0 /dev/sde1
mdadm --fail /dev/md1 /dev/sde3
mdadm --fail /dev/md2 /dev/sde5
mdadm --fail /dev/md3 /dev/sde6

This time

cat /proc/mdstat

shows as follows

Personalities : [raid1] [raid10]
md3 : active raid10 sdc6[0] sdd6[3] sdf6[2] sde6[4](F)
      966020096 blocks 256K chunks 2 far-copies [4/3] [U_UU]

md2 : active raid10 sdc5[0] sdf5[3] sde5[4](F) sdd5[1]
      979712 blocks 64K chunks 2 near-copies [4/3] [UU_U]

md1 : active raid10 sdc3[0] sdf3[3] sde3[4](F) sdd3[1]
      9574528 blocks 64K chunks 2 near-copies [4/3] [UU_U]

md0 : active raid1 sdc1[0] sdd1[3] sde1[4](F) sdf1[1]
      96256 blocks [4/3] [UU_U]

md4 : active raid1 sda1[0] sdb1[1]
      976759936 blocks [2/2] [UU]

unused devices: <none>

That looks about right, so now we completely remove it from the array

mdadm --remove /dev/md0 /dev/sde1
mdadm --remove /dev/md1 /dev/sde3
mdadm --remove /dev/md2 /dev/sde5
mdadm --remove /dev/md3 /dev/sde6

Identify the disk

Now /dev/sde is completely removed from the array so we can physically remove the disk and replace it with the new disk.
But how do we know which of the 6 disks is /dev/sde?
Running

smartctl -a /dev/sde

again will show the serial number as it is marked on the disk.

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Barracuda 7200.11
Device Model:     ST3500320AS
Serial Number:    5QM056TH
Firmware Version: SD04
User Capacity:    500,107,862,016 bytes
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   7
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Sun Mar  8 14:19:10 2009 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

So in this case 5QM056TH, good to know.
Lets shutdown the machine and replace the disk

shutdown -h now

Add the new disk to the array

After replacing the disk a new unformatted disk showed up when issuing

fdisk -l
Disk /dev/sde: 500.1 GB, 500107862016 bytes
255 heads, 63 sectors/track, 60801 cylinders
Units = cylinders of 16065 * 512 = 8225280 bytes
Disk identifier: 0x00000000

Disk /dev/sde doesn't contain a valid partition table

Great, so lets get this one with the program and add it to the RAID10 array.
Firstly we need to make sure that the new /dev/sde has the exact same partition layout as the other 3 disks in the array.
Lets copy the partition table of /dev/sdc to /dev/sde.

sfdisk -d /dev/sdc | sfdisk /dev/sde

The result looked like this

Checking that no-one is using this disk right now ...
OK

Disk /dev/sde: 60801 cylinders, 255 heads, 63 sectors/track

sfdisk: ERROR: sector 0 does not have an msdos signature
 /dev/sde: unrecognized partition table type
Old situation:
No partitions found
New situation:
Units = sectors of 512 bytes, counting from 0

   Device Boot    Start       End   #sectors  Id  System
/dev/sde1   *        63    192779     192717  fd  Linux raid autodetect
/dev/sde2       9767520 976768064  967000545   5  Extended
/dev/sde3        192780   9767519    9574740  fd  Linux raid autodetect
/dev/sde4             0         -          0   0  Empty
/dev/sde5       9767583  10747484     979902  fd  Linux raid autodetect
/dev/sde6      10747548 976768064  966020517  fd  Linux raid autodetect
Successfully wrote the new partition table

Re-reading the partition table ...

If you created or changed a DOS partition, /dev/foo7, say, then use dd(1)
to zero the first 512 bytes:  dd if=/dev/zero of=/dev/foo7 bs=512 count=1
(See fdisk(8).)

Once the partitions are OK, we can add the disk the same way as we failed it and removed it earlier

mdadm --add /dev/md0 /dev/sde1
mdadm --add /dev/md1 /dev/sde3
mdadm --add /dev/md2 /dev/sde5
mdadm --add /dev/md3 /dev/sde6

Issuing the command

watch cat /proc/mdstat

should show you that the new disk is part of the array and that the syncing is in progress.

Every 2.0s: cat /proc/mdstat                                                             Sun Mar  8 15:01:52 2009

Personalities : [raid1] [raid10]
md3 : active raid10 sde6[4] sdd6[0] sdc6[3] sdf6[2]
      966020096 blocks 256K chunks 2 far-copies [4/3] [U_UU]
      [>....................]  recovery =  0.0% (196352/483010048) finish=122.9min speed=65450K/sec

md2 : active raid10 sde5[4] sdd5[0] sdf5[3] sdc5[1]
      979712 blocks 64K chunks 2 near-copies [4/3] [UU_U]
        resync=DELAYED

md1 : active raid10 sde3[2] sdd3[0] sdf3[3] sdc3[1]
      9574528 blocks 64K chunks 2 near-copies [4/4] [UUUU]

md0 : active raid1 sde1[2] sdd1[0] sdc1[3] sdf1[1]
      96256 blocks [4/4] [UUUU]

md4 : active raid1 sda1[0] sdb1[1]
      976759936 blocks [2/2] [UU]

unused devices: <none>

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